Client Relationship and Travel Coordination Specialist

Job Description

This role is ideal for someone who enjoys working with clients, has strong organizational skills, and is passionate about the travel industry.

Key Responsibilities:
Client Relationship Management: Build and maintain strong relationships with clients, ensuring they are provided with excellent service, timely updates, and customized recommendations based on their travel preferences.
Query Management: Handle client queries effectively, providing accurate responses and following up regularly to ensure satisfaction and progress.
Tour Package Creation: Design and create bespoke travel packages, itineraries, vouchers, and invoices, ensuring attention to detail and a high standard of service.
Reporting: Maintain weekly and monthly production reports, keeping track of performance against set targets and ensuring that goals are consistently met.
Site Visits: Conduct site visits to hotels and sightseeing products, ensuring that our offerings meet client expectations and industry standards.
Sales Targets: Meet company-defined sales targets and contribute to the success of the department by achieving individual and team goals.
Internal Collaboration: Follow company protocols and formats, collaborating with relevant departments to ensure smooth operations and seamless client experiences.
Continuous Learning: Demonstrate a willingness to learn and adapt to the company’s evolving requirements, enhancing your skills and contributing to the overall success of the team.

Required Skills & Qualifications:
Proficient in MS Office and basic computer skills.
Strong client handling and communication skills.
Ability to work independently and meet targets consistently.
A keen interest in the travel industry, with an eagerness to learn and grow.
Flexibility to undertake site visits and contribute to team success.

Why Join Us?
An exciting opportunity to develop a career in the travel industry with exposure to client management and travel coordination.
Be part of a dynamic and supportive team.
Continuous learning and career growth opportunities.
If you are passionate about client relationships and travel coordination, ready to take on new challenges, and eager to grow in a thriving industry, we’d love to hear from you!